All use cases
Therapy / coaching

Therapy / coaching CRM,
the way you actually work.

Same scheduling, credit packs and billing underneath - but built around the real problems therapy / coachings face every day. No more spreadsheets, no more "he said, she said", no more chasing.

Set up in under a minute · No card required

Speaks your language

No generic labels. Your words.

Westra relabels itself for therapy / coachings - so the whole team feels at home from day one.

The people you serve
Clients
Who delivers the sessions
Practitioners
Each appointment
Sessions
What you offer
Services

Comes ready with starter services:

Counselling CBT Coaching Assessment
Built for your real problems

The things that keep you up at night? We fixed them.

The pain

Clients forgetting appointments and showing up on the wrong day — or not at all.

Westra's fix

Reminders you send by WhatsApp in a tap, plus a client portal with their own schedule — fewer no-shows.

Westra · Client portal Signed in
RM
Rina Maharani
Counselling · with Ms. Wulan
Your next session
Friday, 20 June · 10:00
Ms. Wulan · Online (Zoom)
Reminder · 24h before Reminder · 1h before
Up next
Fri 20 Jun · 10:00 · Online 2d
Fri 27 Jun · 10:00 · Online 9d
Fri 4 Jul · 10:00 · In-person 16d
Send 24h & 1h reminders by WhatsApp · fewer no-shows
The pain

Billing insurance or packages and losing track of which sessions are covered.

Westra's fix

Credit packs tied to coverage periods — every session auto-checks remaining allowance.

Westra · Coverage · Rina M. Active
RM
Rina Maharani
CBT · 12-session pack
Coverage period
1 May → 31 Aug 2026
Insurance
Allianz · 80%
Total
12
Used
6
Left
6
Last session
Fri 13 Jun · 10:00 · Ms. Wulan
Covered · Allianz
Every session auto-checks remaining coverage
The pain

Session notes required for compliance but written on scraps of paper.

Westra's fix

Structured notes field on every session — timestamped, searchable, exportable.

Westra · Session note · Fri 13 Jun Locked
RM
Rina Maharani
Session 14 · CBT · 50 min · Ms. Wulan
Subjective

Client reports improved sleep (6.5h/night avg). Still experiencing work-related anxiety ahead of Wednesday meeting.

Objective

Engaged, calm affect. Completed thought-record homework (5/7 days). PHO-9 score 8 (down from 12).

Assessment

Responding well to cognitive restructuring. Anxiety is situational — work performance fears.

Plan

Continue CBT · introduce exposure ladder for Wednesday meeting · re-test PHO-9 in 2 weeks.

Timestamped · locked 24h after sign-off · exportable PDF
The engine underneath

Everything your Practitioners and Clients need - in your words.

Schedule & attendance

Book sessions on a day/week/month board, run a live clock-in timer, and keep a full attendance trail for every client.

Credit packs & billing

Sell packs of sessions, auto-burn credits as they're used, and see who's due to renew - before they lapse.

Practitioner & Client portals

Practitioners and Clients get their own logins to see their sessions, notes and remaining credits - read-only, no clutter.

Ready to run your therapy / coaching on Westra?